> FAQ

Who is the webinar designed for?

There are no prerequisites other than a desire to improve your ability to achieve your results while enhancing the relationships with key people in your business and professional lives.

Participants in the webinar have a wide range of education and experience. The webinar is designed for business executives, managers, team leaders, high potential individuals, entrepreneurs, sales and human resource professionals and those in the professions: from legal, to health care, from education to government; from engineering to high tech, who want to improve their knowledge and ability to positively influence the outcome of important business and professional interactions to achieve Results with Relationship.

Why was the webinar designed, produced and pre-recorded, as opposed to a live event?

After much research, experimenting and deliberation, we decided we wanted the content and delivery to be right every single time and for your exclusive use when, where and how you wanted it, without technical or scheduling restraints. The feedback has been overwhelmingly positive.

Some webinars are free. Why does Situational Communication® have a cost?

Situational Communication® has a lengthy history of success with executives, managers, team leaders, high potential individuals, professionals and entrepreneurs who are prepared to make the necessary financial, intellectual and emotional commitment to improve their results and enhance the relationships with the people they work with, for and who work for them; and with their clients.

For those who are prepared to think and act differently in order to improve their success and effectiveness, the reward will be worth the investment. If you recognize yourself in this description and find the approach explained in the preview meets your needs, then it is time to take that first step.

Can I download the webinar itself? Can I copy any of the webinar or materials for future reference?

This website, the webinar and any materials and information found herein are protected by copyright law and by various international treaties, and should therefore be seen as the proprietary intellectual property of Lachlan Enterprises Incorporated. The duplication or reproduction in whole or in part of this website, including but not limited to text, images, audio, and/or video, without the written permission of Lachlan Enterprises Inc. is strictly prohibited by law.

You will, however, be permitted to download a PDF of The Model, The Summary, The Profile Reports and The Certificate of Completion.

How many times can I play the Situational Communication® webinar and for how long?

Once you have registered and payment has been received, you will be able to play the entire webinar and take advantage of the Professional Self/Other: Questionnaires and resulting Profile Reports as often as you find necessary during your two-month access period.

Will the feedback from the Professional Self/Other: Questionnaires contained in the Profile Reports be confidential?

All user information is considered private and confidential. No one, other than staff of The Lachlan Group, will have access to user information of any kind.

What is your refund policy?

You will learn a clear, concise and focused communication and relating strategy that maximizes a minimum amount of time to achieve successful results and effective relationships, or your money cheerfully refunded.

Do you provide an opportunity for potential clients to evaluate the webinar for a trial period?

Yes. Take advantage of a free 7-day Trial. It is for individuals, corporations and professional organizations that want to explore how Situational Communication® can improve results and enhance relationships. Simply fill in the Trial form and automatically receive an email invitation. No restrictions, except content downloads.

What are the technical requirements?

  • Windows XP or Vista, Mac OS X 10.5 or higher, iOS v4.0 or higher
  • internet explorer 8.0 or higher
  • mozilla firefox 3.5 or higher
  • Chrome v15 or higher
  • Safari 4.0 or higher
  • DSL internet connection or better
  • 3G or 4G/LTE cellular connection